Wake Forest Vacation Rentals

Cancellations made more than 30 days prior to the scheduled arrival date will receive a 97% refund of the total booking charges. The remaining 3% represents credit card processing fees that are non-refundable.

Cancellations made more than 15 days but less than 30 days prior to the scheduled arrival date will receive a 47% refund of the total booking charges. The remaining amount reflects the 3% credit card processing fee that is non-refundable.

Cancellations made within 15 days of the scheduled arrival date are non-refundable.

Guests who choose to pay by Venmo may receive the full refund amounts outlined below, as no credit card processing fees will apply:

• More than 30 days prior to arrival: 100% refund
• More than 15 days prior to arrival: 50% refund
• Within 15 days of arrival: No refund

The beds will have freshly laundered linens. Shampoo, conditioner and soap, towels, and washcloths are provided. The kitchen is fully equipped with all your cooking needs. Basic spices are also available.

Each bathroom contains 4 rolls of toilet paper. Guests will also find two rolls of paper towels, trash bags, a hairdryer, an iron and board, and detergent for the dishwasher and washing machine.

Up to two pets are allowed for a $75 pet fee. They must be at least 1 year of age, house trained, and fixed.

Each property has a “Furry Friends” basket that has sheets (if they like to sleep on a bed), a towel, and food and water bowls. Please make sure the yard is cleaned of any deposits from the pets and placed in the outside trash bin.

If a pet is brought without prior notification, a $200 fee will be charged, and the guest will be evicted immediately without a refund.

A rental agreement will be sent automatically after booking. This must be signed (electronically) within 24 hours of booking. The guidebook, property address and door code will not be sent out without this signed.

You will be required to upload a government-issued photo ID that matches the name on both your account and credit card.

Smoking is strictly prohibited indoors; however, it is permitted outside. Please ensure that cigarette butts are properly disposed of in the outside trash bin once fully extinguished. To prevent smoke from entering the home, please keep doors and windows closed.

The minimum age to book is 30. We can lower to 25 in cases where you have great reviews (at least 2) on VRBO or Airbnb.

This is a residential neighborhood. Please keep noise to a minimum between the hours of 10pm-8am.

If there are no guests checking out on the same day, you are welcome to arrive at your convenience. However, please confirm with us the evening prior, as we accommodate same-day bookings and will need to verify availability. In the event that another guest is checking out that day, we will notify you if the cleaning is completed before the 4:00 PM check-in time.

Please note that late check-outs are generally not available, as we require sufficient time for our cleaning team to prepare the property for the next guests. To guarantee an early check-in, we recommend booking an additional night.

Each property is equipped with a pack-n-play, and some also offer high chairs, baby bathtubs, and other amenities. If you require any of these items, please feel free to confirm in advance. If they are not already available at the property, we will ensure they are provided for your stay.

Once the rental agreement is signed, you will receive a guidebook to help you plan your stay. This email will also contain your door code (which will not activate until your check-in time) and the property address. You will also be emailed a reminder of the address and code, 4 days before check-in.

Check-out time is 11am, as the cleaner will arrive shortly after to get the house ready for the next guest. We try to keep it simple!

• Leave beds unmade… no need to strip them.
• Place used towels in any shower/bathtub
• Put your trash in outside trash bins
• Put dishes in dishwasher and start (fast wash, if it’s an option)
• Lock up

We take pride in our ability to respond promptly, typically within minutes. However, there may be occasions when we are in appointments or otherwise occupied, which could cause a slight delay. Be assured that we will respond as quickly as possible.

The yard is mowed weekly (except during the winter months). They will not arrive before 10am.

We understand that accidents can happen. If something gets broken, please inform us as soon as possible. Additionally, if you notice any issues, such as a burnt-out lightbulb, we would greatly appreciate it if you could let us know.

Trash day is noted at the properties. Please place the bins by the road by the evening before.

The properties are located in residential neighborhoods. Please be respectful of the neighbors by keeping outside quiet hours from 10pm-8am.

Yes! We understand how important a fenced yard can be, especially for guests traveling with pets. Over the past year, we have added fences to four of our properties, so every home in our portfolio (except the condo) now features a private, fenced-in backyard. These spaces provide a safe area for pets to enjoy while also offering guests additional privacy and a more comfortable outdoor experience.